MY WORK SAMPLES
Crack The Code:
Simplifying Medicare
About the Project:
An interactive eLearning training aimed to equip CareBridge Assurance's client care coordinators with the knowledge and communication strategies needed to clearly explain Medicare options to clients in a compassionate, accurate, and engaging way.
The Goals of the Project:
Simulate real conversations with clients
Assist client care coordinators to build confidence in answering common questions
Support CareBridge Assurance's Q2 goal
Radiology Medical
Scheduler Essentials
About the Project:
An interactive job aid and explainer video for radiology medical schedulers. It was designed to support both new and experienced team members in mastering the essential steps of the scheduling process.
The Goals of the Project:
Simplify complex scheduling tasks
Improve training retention
Standardize patient prep communication
30-Days to Hire:
The Advocacy Challenge
About the Project:
An interactive, scenario-based learning experience that simulates the process of launching a hiring equity campaign within a nonprofit setting.
The Goals of the Project:
Build advocacy skills in planning, messaging, and outreach
Strengthen strategic and evidence-based thinking
Emphasize the importance of building relationships
WHAT CLIENTS ARE SAYING
"Claudine approached every phase with thoughtfulness and thorough attention to detail, resulting in a highly engaging and well-structured learning experience. She consistently demonstrated openness to feedback and clear, effective communication throughout the project."
"Claudine is an outstanding instructional designer. I especially appreciate her take on visual design. She has a knack for including little nuggets of visual delight that keep the learner engaged and enjoying the experience. This especially shines through in her story-driven projects."
Scott Schmidt
Instructional Designer
Catherine Schwebel
Instructional Designer
